Message prospects
When customers DM your page, GCare reads the message and answers naturally in the voice you taught. On complex questions or when the customer asks for a real person, GCare pauses and waits for you.
- Replies 24/7 — even while you sleep or are out delivering
- Hands the conversation back to you with context intact (no "Hi again")
- Export monthly chat history to Excel for reporting
- Tag questions by type (price, shipping, browsing) for quick filtering
Customers message your page
Every Messenger DM to your fanpage. GCare watches, reads content and conversation context.
AI handles common questions
Price, size, shipping, in-stock — GCare answers naturally in the voice you taught. Can include an order link or form.
Hard cases hand off to you
When the customer asks for a real person, GCare tags you in and pauses. You take over with the full context intact — no "Hi again, what was your question?"
I used to reply to DMs until 2 AM after every live stream. Now I close the stream and call it a day — GCare handles the price and size questions for me.
Does GCare read my old messages?
When I jump in to reply manually, does GCare know to stop?
What happens with complex questions?
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